Buzzword Breakdowns Episodes

In this Buzzword Breakdown episode, Kristen and Mike tackle one of the most talked-about—and misunderstood—concepts in modern leadership: servant leadership. But here's the twist: Mike admits he actually hates the term. What follows is a candid conversation about why this popular leadership philosophy makes us uncomfortable, why the language we use around leadership matters more than we think, and how some leaders use this term to avoid accountability. The discussion explores the problematic his...

Kristen and Mike kick off their new Buzzword Breakdown series by tackling psychological safety, a term often referenced in leadership discussions without clear explanation. Created by Harvard professor Amy Edmondson, psychological safety is the belief that you won't be punished for speaking up with ideas, questions, or concerns. Research shows it's the #1 predictor of high-performing teams - more important than who's on the team. Despite its importance, many misconceptions exist around what p...